Returns / Exchanges

Returns made clear.

At Bezika, ensuring a seamless shopping experience for our valued customers is our top priority. Please carefully review our Return and Refund Policy for a hassle-free return process.

  • Time Frame

    Products can be returned within 14 days from the date of receipt.

  • Proof of Purchase

    A receipt is required for all returns.

  • Condition of the Product

    Products must be unused and remain in their original packaging.

  • Refund Method

    The refund amount will be credited to the same payment method that was utilized for the purchase.

  • Exemptions

    The standard return policy does not apply to products acquired during sales events.

  • Return Shipping

    Return shipping costs will be deducted from the refund amount. Shipping costs are non-refundable.

  • Customer Responsibilities

    To initiate a return, customers are required to contact us either through the contact form on our website or via Whatsapp.

  • Dispute Resolution

    All disputes related to returns and refunds will be resolved in accordance with Kuwait law.

  • Warranty Information

    No warranties are offered on our products.

  • Changes to the Policy

    Bezika reserves the right to modify the refund policy at any time. Any alterations will be posted on our website.

  • Legal Compliance

    This policy is governed by Kuwaiti law.

  • Need help?

    Your trust is of utmost importance to us, and we are committed to providing exceptional service. Should you have any inquiries or require assistance with a return, please do not hesitate to reach out to our customer support team.